1. Acceptance of Terms
Thank you for choosing Wheretostay.com.ng, a product of Westagora Limited with registered office at 106/110 Lewis Street, Lafiaji, Lagos Island, Lagos, Nigeria. The services we provide to you are subject to the following Terms of Service ("TOS"), which we may update periodically without notice.
2. Description of Service
Wheretostay.com.ng allows its registered users to book hotel accommodation online. Save as provided in the paragraph below, hotel reservation request made via the online reservation system will be transmitted to the appropriate hotel property by Wheretostay.com.ng. The function of Wheretostay.com.ng is to establish a direct link between hotel properties and users. With certain hotels, you may be presented with the option to pay online immediately or to pay later at the hotel itself. If you select the option to pay online immediately, you will be charged the amount in the currency that you select immediately. Tax rates and foreign exchange rates could change in the time between booking and stay. The use of Wheretostay.com.ng’s online reservation system is free of charge. Unless otherwise stated, new features or enhancements shall be subject to these same TOS. In order to use the Wheretostay.com.ng service, the user must have access to the world wide web at his/her own expense.
3. User Registration Obligations
In order to use the Wheretostay.com.ng service, the user agrees to: (1) provide accurate and complete personal information as required on the registration and reservation forms; and (2) promptly update the data in order to maintain its accuracy and completeness. If the user provides any information that is found to be inaccurate, Wheretostay.com.ng retains the right to suspend or terminate the hotel's/user's membership and to refuse any and all current or future use of the Wheretostay.com.ng service.
5. Member Account Integrity
When a user makes a reservation with Wheretostay.com.ng, our system generates a password to access the user's personal account, together with the email address provided during the booking process. The user is responsible for maintaining the integrity of the email address and password, and is solely responsible for all activities that occur under that account. The user shall notify Wheretostay.com.ng immediately of any unauthorized use of the password or account. Wheretostay.com.ng is not liable for any loss or damage arising from the user's failure to comply with this section.
6. Contract for accommodation and payment
The accommodation contract comes into force at the time of the confirmation of the reservation by the hotel. Payment of the confirmed Wheretostay.com.ng room rate will be made directly to the hotel. All rights and obligations arising from the ensuing accommodation contract exist directly and exclusively between the booking party and his/her chosen hotel.
7. Modifications and cancellations
All modifications and cancellations should always be made via the Wheretostay.com.ng online reservation system.
8. Room rates and Prices
All the rates found in our website are provided directly by the hotels. Prices displayed are for your entire stay and are per room and per night and are inclusive of taxes unless otherwise specified. Depending on the hotel selected, breakfast may or may not be included in the price (if this is not specified, breakfast is not included).
9. Hotels categories and information.
Hotels classification is based on national standards and regulations. Hotel star-rating provides an indication, without obligation, of the hotel standard, bearing in mind possible self-assessment by the hotels. All hotels information, description and images are based on those supplied by the hotel itself.
10. Copyright of contents published on Wheretostay.com.ng
Wheretostay.com.ng registered users guarantee copyright of the information published as feedback regarding the hotel properties in question, or guarantee to have acquired the rights of copyright and reproduction of the above mentioned feedback on Wheretostay.com.ng and that the use of the above mentioned feedback by Wheretostay.com.ng does not in any way constitute a violation of copyright or any other violation of third party interests and rights. Wheretostay.com.ng has the unlimited right (but not the liability) to verify, publish, refute or exclude from publication your feedback, in all or in part. Therefore, if Wheretostay.com.ng maintains that what you have written is not suitable for publication, Wheretostay.com.ng has the absolute right to exclude it. Feedback such as that contained in the following list is prohibited. All participants guarantee that they will not submit feedback that:
- is deliberately false or biased;
- is pornographic, immoral or in any other way offensive;
- is defamatory or criminal in any way;
- is against the Constitution, the law, public law and order, or contains extremist views, or comes from banned organisations;
- contains viruses or other content that may place at risk/damage or could place at risk/damage other computers in terms of software or hardware;
- represents chain emails or surveys.
In case of breach of the copyright laws or of these Terms of Service, Wheretostay.com.ng reserves the right to claim compensation. Users relieve Wheretostay.com.ng from any claim that a third party may arise against Wheretostay.com.ng for misuse of the material. Wheretostay.com.ng reserves the right of defence against such claims. The users will reimburse Wheretostay.com.ng of all legal costs and will support Wheretostay.com.ng against claims of third parties, submitting all necessary documentation.
11. Use of the mailing service on Wheretostay.com.ng
Please make sure you express yourself in an appropriate manner, with no offensive content. The service provided may not be used to circulate market researches, contests, hoaxes, adverts, slanderous messages, or to convey inappropriate contents, names, material or information. Also, entering links or information which could spread viruses, Trojan horses, worms, corrupted files or any other software or program which could harm other hardware or software is prohibited. Please do not send material using someone else's e-mail address as sender.
The user accepts that Wheretostay.com.ng, in its sole discretion, may deactivate the user's password and account or terminate the use of its service for any reason. Wheretostay.com.ng may, at any time, discontinue providing the service with or without notice. The user accepts that Wheretostay.com.ng shall not be held liable for any termination of the user's access to the service.
13. Limitation of Liability
The user accepts that the Wheretostay.com.ng service is provided "as is" and that Wheretostay.com.ng is not responsible if the information provided by its hotel properties is not updated or accurate, nor is Wheretostay.com.ng responsible for the deletion, loss or non-delivery of information. The hotel is solely responsible for responding to and/or fulfilling the booking request. The user accepts that Wheretostay.com.ng does not guarantee that its service will be error-free, secure, updated or without interruption. Wheretostay.com.ng cannot guarantee that the information found on its website is error-free, accurate or reliable. Furthermore, the user accepts that Wheretostay.com.ng is not responsible in any way for any damage done to the computer equipment or other loss of data resulting from using the Wheretostay.com.ng service. The user understands and accepts that Wheretostay.com.ng is not to be held liable in any way for any damage or loss, financial or otherwise, resulting from the use or inability to use the Wheretostay.com.ng service, nor for the costs necessary to find alternative accommodations resulting from any malfunction of the Wheretostay.com.ng online reservation system, nor for unauthorized access of, alteration to, or misuse of your personal account information Wheretostay.com.ng is not liable for errors in processing or transmitting data. It is forbidden to transfer any data or information to third parties without the authorization of Wheretostay.com.ng.
14. Applicable Law and Jurisdiction
These TOS are governed under the Laws of the Republic of Nigeria, and are subject to the exclusive jurisdiction of the Courts of Lagos.